Privacy Policy

1. Introduction

Hilltop Walk Consulting ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

We may collect and process the following information:

• Name and job title
• Contact information including email address and telephone number
• Company name and business address
• Information you provide when contacting us or using our contact form
• Technical data including IP address, browser type, and device information

3. How We Use Your Information

We use your personal data to:

• Respond to your enquiries and provide information about our services
• Deliver consulting services you have engaged us for
• Send relevant business communications with your consent
• Improve our website and services
• Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data based on:

• Legitimate interests: To operate our business and provide our services
• Contract: To fulfill our obligations when you engage our services
• Consent: Where you have provided explicit consent for specific purposes
• Legal obligation: To comply with applicable laws and regulations

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Professional advisers including lawyers, accountants, and insurers
• Service providers who assist in operating our website and business
• Regulatory authorities if required by law

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, accounting, or reporting requirements. Typically, we retain client data for six years after the end of our business relationship.

8. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details below.

9. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. We only use essential cookies necessary for the website to function properly. You can control cookies through your browser settings.

10. International Transfers

We do not transfer your personal data outside the United Kingdom. If this changes, we will ensure appropriate safeguards are in place in accordance with UK data protection laws.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

14. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):